Upgrading and Repairing PCs

Series
Que
Author
Scott Mueller  
Publisher
QUE Publishing
Cover
Softcover
Edition
22
Language
English
Total pages
1176
Pub.-date
July 2015
ISBN13
9780789756107
ISBN
0789756102


Product detail

Product Price CHF Available  
9780789756107
Upgrading and Repairing PCs
65.00 approx. 7-9 days

Description

For 25 years, Upgrading and Repairing PCs has been the world’s #1 guide to PC hardware: The single source for reliable information on troubleshooting and fixing problems, adding hardware, optimizing performance, and building new PCs. Scott Mueller delivers practical answers about PC processors, mother-boards, buses, BIOSes, memory, SSD and HDD storage, video, audio, I/O, input devices, networks, Internet connectivity, power, and much more. The book offers the industry’s best coverage of diagnostics, testing, and repair–plus cutting-edge discussions of improving performance via overclocking and other techniques.

Features

  • Beefed-up coverage of the latest hardware, plus ninety minutes of all-new Scott Mueller how-to videos on DVD
  • Cutting-edge coverage of the latest processors, chipsets, motherboards, graphics cards, and more
  • The de facto standard hardware guide for students - now better than ever!

New to this Edition

All new section on how to set up an inexpensive yet comprehensive, robust and reliable backup solution for single or multiple systems in a home or small business environment. This is also demonstrated in the all-new video DVD.

Detailed information about the Intel Turbo Boost and AMD Turbo Core built-in overclocking technology found in many new processors.

Coverage of the new inexpensive "hybrid" hard drives, combining Solid State Drive (SSD) and magnetic storage technology in the same high-performance drive.

Coverage of the latest USB 3.0 chipsets, drives, and other peripherals.

Coverage of the latest 50Mbps and faster internet connection speeds and the hardware you need to fully take advantage of them.

Coverage of the latest high-performance Solid State Drives (SSDs) and SSD technology.

Technical details about the Unified Extensible Firmware Interface (UEFI) BIOS, which is required for motherboards to be able to boot from drives larger than 2TB.

Detailed information about the new 4K physical sectoring advanced format used on the highest capacity hard drives.

Technical details and information about the latest 32nm and 45nm multi-core processors from Intel and AMD.

Detailed information about the Graphics Processing Unit (GPU) available as an optional built-in feature in some new processors.

Coverage of the latest motherboard chipsets, including support for SATA 6Gbps.

Coverage of the latest SDXC (Secure Digital Extended Capacity) 4.0 and later high capacity and high performance flash drives.

Detailed information about the 6/8-pin PCI Express graphics power connectors required to support the latest high-end video cards.

Information about the 80 PLUS standards for highly efficient power supplies, and how this combined with proper power-management settings can save a tremendous amount of energy (and money) each year.

Table of Contents

Introduction 1

Chapter 1 Development of the PC 5

Computer History: Before Personal Computers 5

  Timeline 5

  Electronic Computers 10

Modern Computers 11

  From Tubes to Transistors 11

  Integrated Circuits 14

History of the PC 15

  Birth of the Personal Computer 15

  The IBM Personal Computer 16

  The PC Industry 34 Years Later 17

Chapter 2 PC Components, Features, and System Design 21

What Is a PC? 21

  Who Controls PC Software? 23

  Who Controls PC Hardware? 26

  White-Box Systems 28

System Types 29

System Components 30

Chapter 3 Processor Types and Specifications 33

Microprocessor History 33

  The First Microprocessor 33

  PC Processor Evolution 36

  16-Bit to 64-Bit Architecture Evolution 39

Processor Specifications 40

  Data I/O Bus 48

  Address Bus 48

  Internal Registers (Internal Data Bus) 49

  Processor Modes 49

  Processor Benchmarks 54

  Comparing Processor Performance 55

  Cache Memory 58

Processor Features 65

  System Management Mode 65

  Superscalar Execution 66

  MMX Technology 67

  Dynamic Execution 69

  Dual Independent Bus Architecture 70

  HT Technology (Hyperthreading) 70

  Multicore Technology 72

  Hardware-Assisted Virtualization Support 73

Processor Manufacturing 74

  PGA Chip Packaging 78

  Single Edge Contact and Single Edge Processor Packaging 80

Processor Socket and Slot Types 81

  Socket LGA775 84

  Socket LGA1156 85

  Socket LGA1366 86

  Socket LGA1155 87

  Socket LGA2011 87

  Socket LGA1150 89

  Socket AM2/AM2+/AM3/AM3+ 89

  Socket F (1207FX) 91

  Socket FM1 92

  Socket FM2 92

  Socket FM2+ 92

  Socket AM1 (Socket FS1B) 92

CPU Operating Voltages 93

Math Coprocessors (Floating-Point Units) 94

Processor Bugs and Steppings 94

Processor Code Names 95

P1 (086) Processors 95

P2 (286) Processors 97

P3 (386) Processors 98

P4 (486) Processors 99

P5 (586) Processors 100

  AMD-K5 102

Intel P6 (686) Processors 103

  Pentium Pro Processors 103

  Pentium II Processors 104

  Pentium III 106

  Celeron 107

Intel Pentium 4 and Extreme Edition Processors 108

  Intel Pentium D and Pentium Extreme Edition 110

Intel Core Processors 112

  Intel Core 2 Family 112

  Intel (Nehalem) Core i Processors 116

AMD K6 Processors 121

AMD K7 Processors 122

  AMD Athlon 122

  AMD Duron 123

  AMD Athlon XP 124

  Athlon MP 124

AMD K8 Processors 124

  AMD Athlon 64 and 64 FX 124

  AMD Sempron 128

  AMD Athlon X2, 64 X2, and 64 FX 128

AMD K10 Processors (Phenom, Phenom II, Athlon II, Athlon X2, Sempron) 130

  AMD Bulldozer, Piledriver, Steamroller, and Excavator FX Processors 134

AMD Fusion/HSA APUs 137

Processor Upgrades  139

Overclocking 142

  Quartz Crystals 142

  Modern PC Clocks 145

  Overclocking Tips 147

  Unlocking Cores 148

  Bus Speeds and Multipliers 149

Processor Cooling 152

  Heatsinks 152

  Liquid Cooling 158

  Thermally Advantaged Chassis 159

Processor Troubleshooting Techniques 161

Chapter 4 Motherboards and Buses 165

Motherboard Form Factors 165

  Obsolete Form Factors 166

  ATX and Other Modern Form Factors 177

Processor Sockets/Slots 189

Chipsets 192

  Chipset Evolution 193

  Intel Chipsets 195

  Intel Chipset Model Numbers 195

  Intel Integrated Graphics Architecture 197

  AMD Integrated Graphics Architecture 197

  Traditional North/southbridge Architecture 197

  Hub Architecture 199

  HyperTransport and Other Processor/Chipset Interconnects 201

Intel’s Early 386/486 Chipsets 201

Fifth-Generation (P5 Pentium Class) Chipsets 202

Sixth-Generation (P6 Pentium Pro/II/III Class) Chipsets 203

Seventh/Eighth-Generation (Pentium 4/D, Core2, and Core i) Chipsets 207

  Intel 915 Family 215

  Intel 925X Family 215

  Intel 945 Express Family 216

  Intel 955X and 975X Family 217

  Intel 96x Series 217

  Intel 3x and 4x Series Chipsets 218

  Intel 5x Series Chipsets 220

  Intel 6x Series Chipsets 224

  Intel 7x Series Chipsets 225

  Intel 8x Series Chipsets 227

  Intel 9x Series Chipsets 229

Third-Party Chipsets for Intel Processors 231

  SiS Chipsets 231

  ULi Electronics Chipsets 231

  ATI Chipsets 231

  VIA Chipsets 232

  NVIDIA Chipsets for Intel Processors 232

Chipsets for AMD Processors 232

AMD Athlon Chipsets 233

AMD Athlon 64 Chipsets 234

  AMD 8000 (8151) Chipset 234

  AMD (Formerly ATI) Chipsets for Athlon 64, Sempron, Phenom 235

  Third-Party Chipsets for AMD Processors 242

  VIA Chipsets 242

  SiS Chipsets 242

  NVIDIA Chipsets 243

Super I/O Chips 244

Motherboard Connectors 244

System Bus Types, Functions, and Features 255

  The Processor Bus (FSB) 261

Types of I/O Buses 262

  The ISA Bus 262

  The Micro Channel Bus 262

  The EISA Bus 263

  Local Buses (VESA, PCI, PCI Express, AGP) 263

System Resources 270

  Interrupts 271

  DMA Channels 276

  I/O Port Addresses 276

Motherboard Selection Criteria (Knowing What to Look For) 278

  Chipset Documentation 279

Chapter 5 BIOS 281

BIOS Basics 281

Motherboard ROM BIOS 285

  ROM Hardware 285

  ROM Shadowing 287

  ROM Chip Types 287

  ROM BIOS Manufacturers 291

  BIOS Hardware/Software 292

Upgrading the BIOS 292

  Where to Get Your BIOS Update 293

  Determining Your BIOS Version 293

  Backing Up Your BIOS 293

  Backing Up Your BIOS Setup (CMOS RAM) Settings 294

  Upgrading a Flash BIOS 295

  Motherboard CMOS RAM Addresses 303

Preboot Environment 305

Unified Extensible Firmware Interface 307

  UEFI and BIOS Limitations 307

  UEFI Support 309

BIOS Setup 309

  Running or Accessing the BIOS Setup Program 310

  BIOS Setup Menus 310

  Maintenance Menu 311

  Main Menu 313

  Exit Menu 345

  AMD-Specific BIOS Settings 346

PnP BIOS 347

  PnP Device IDs 347

  ACPI 347

BIOS/MBR Error Messages 348

  BIOS Boot Error Messages 349

  MBR Boot Error Messages 352

Chapter 6 Memory 355

Memory Basics 355

  ROM 357

  DRAM 357

  Cache Memory: SRAM 359

Memory Standards 361

Speed and Performance 362

  Fast Page Mode DRAM 365

  Extended Data Out RAM 366

  SDRAM 367

  DDR SDRAM 368

  DDR2 SDRAM 370

  DDR3 SDRAM 372

  DDR4 SDRAM 374

  RDRAM 375

Memory Modules 375

  Registered Modules 382

  SDR DIMM Details 383

  DDR DIMM Details 384

  DDR2 DIMM Details 384

  DDR3 DIMM Details 384

  DDR4 DIMM Details 384

Determining a Memory Module’s Size and Features 385

Memory Banks 387

Memory Module Speed 388

Parity and ECC 388

  Parity Checking 390

  How Parity Checking Works 391

  ECC 391

RAM Upgrades 392

  Upgrade Options and Strategies 393

  Purchasing Memory 395

  Replacing Modules with Higher-Capacity Versions 397

  Installing Memory Modules 397

Troubleshooting Memory 399

Memory Defect Isolation Procedures 403

The System Logical Memory Layout 405

Chapter 7 The ATA/IDE Interface 409

An Overview of the IDE Interface 409

  Precursors to IDE 409

  IDE Origins 410

  Origins of ATA 411

ATA Standards 412

  ATA-1 (ATA Interface for Disk Drives) 414

  ATA-2 (ATA Interface with Extensions-2) 415

  ATA-3 (ATA Interface-3) 415

  ATA/ATAPI-4 (ATA with Packet Interface Extension-4) 416

  ATA/ATAPI-5 (ATA with Packet Interface-5) 417

  ATA/ATAPI-6 (ATA with Packet Interface-6) 417

  ATA/ATAPI-7 (ATA with Packet Interface-7) 418

  ATA/ATAPI-8 419

PATA 419

  PATA I/O Connector 419

  PATA I/O Cable 423

  Longer or Rounded Cables 425

  PATA Signals 425

  PATA Dual-Drive Configurations 426

  PATA PIO Transfer Modes 429

  PATA DMA Transfer Modes 429

SATA 431

  SATA Standards and Performance 431

  SATA Express 432

  SATA Cables and Connectors 434

  eSATA 439

  SATA Configuration 443

  Advanced Host Controller Interface 444

  Non-Volatile Memory Express 445

  SATA Transfer Modes 445

ATA Features 446

  ATA Commands 446

  ATA Security Mode 447

  Host Protected Area 448

  ATAPI 449

ATA Drive Capacity Limitations 450

  Prefixes for Decimal and Binary Multiples 451

  BIOS Limitations 451

  CHS Versus LBA 452

  CHS/LBA and LBA/CHS Conversions 453

  BIOS Commands Versus ATA Commands 454

  CHS Limitations (the 528MB Barrier) 455

  CHS Translation (Breaking the 528MB Barrier) 457

  The 2.1GB and 4.2GB Barriers 459

  LBA-Assist Translation 462

  The 8.4GB Barrier 465

  The 137GB Barrier and Beyond 466

  Operating System and Other Software Limitations 468

GPT and the 2.2TB Barrier 470

PATA/SATA RAID 471

  Software RAID 474

Chapter 8 Magnetic Storage 475

Magnetic Storage 475

History of Magnetic Storage 475

How Magnetic Fields Are Used to Store Data 476

Read/Write Head Designs 479

  Ferrite 480

  Metal-In-Gap 480

  Thin-Film 480

  Magneto-Resistive Heads 481

  Giant Magneto-Resistive Heads 482

Head Sliders 483

Data-Encoding Schemes 486

  Frequency Modulation Encoding 487

  Modified FM Encoding 487

  Run Length Limited Encoding 488

  Encoding Scheme Comparisons 489

  Partial-Response, Maximum-Likelihood Decoders 490

Capacity Measurements 491

Areal Density 492

  Perpendicular Magnetic Recording 495

  Helium-Filled Drives 497

  Shingled Magnetic Recording 497

Definition of a Hard Disk 498

Hard Drive Advancements 499

Form Factors 500

  5 1/4-Inch Drive 502

  3 1/2-Inch Drive 502

  2 1/2-Inch Drive 502

  1.8-Inch Drive 503

  1-Inch Drives 503

HDD Operation 503

  Data Recovery Options 505

  The Ultimate HDD Analogy 506

  Tracks and Sectors 507

  ECC 510

  Disk Formatting 515

Basic HDD Components 521

  Hard Disk Platters (Disks) 522

  Recording Media 522

  Read/Write Heads 524

  Head Actuator Mechanisms 526

  Air Filters 532

  Hard Disk Temperature Acclimation 534

  Spindle Motors 534

  Logic Boards 535

  Cables and Connectors 536

  Configuration Items 536

Hard Disk Features 536

  Capacity 537

  Performance 538

  Reliability 543

Chapter 9 Flash and Removable Storage 547

Alternative Storage Devices 547

Flash Memory Devices 547

  CompactFlash, XQD, and CFast 549

  SmartMedia 551

  MultiMediaCard 551

  SecureDigital 552

  Sony Memory Stick 552

  ATA Flash PC Card 553

  Card-Picture Card 553

Solid-State Drives 553

  Virtual SSD (RAMdisk) 554

  Flash-Based SSDs 554

USB Flash Drives 558

  Comparing Flash Memory Devices 559

  SD Cards Speed Class and UHS Speed Class Markings 561

  File Systems Used by Flash Memory 563

  Flash Card Readers 563

  Card Readers 563

  ReadyBoost Support 564

Cloud-Based Storage 565

Floppy Disk Drives 566

Tape Drives 567

Chapter 10 Optical Storage 569

Optical Technology 569

CD-Based Optical Technology 570

  CDs: A Brief History 570

  CD Construction and Technology 571

  Mass-Producing CDs 571

  Writable CDs 583

  MultiRead Specifications 590

  MultiPlay and MultiAudio 592

DVD 592

  DVD History 593

  DVD Construction and Technology 593

  DVD Tracks and Sectors 595

  Handling DVD Errors 599

  DVD Capacity (Sides and Layers) 601

  Data Encoding on the DVD Disc 604

  Recordable DVD Standards 604

  Multiformat Rewritable DVD Drives 612

BD 613

HD-DVD 616

Optical Disc Formats 616

  CD Formats 616

  DVD Formats and Standards 625

  Optical Disc File Systems 628

Ripping/Copying Discs 634

  ”For Music Use Only” CD-R/RW Discs 635

  CD Copy Protection 635

  CD Digital Rights Management 636

  DVD and Blu-ray Copy Protection 636

Optical Drive Performance Specifications 640

  CD Data Transfer Rate 640

     CD Drive Speed 640

  DVD Drive Speed 641

  BD Drive Speed 644

  Access Time 645

  Buffer/Cache 646

  Direct Memory Access and Ultra-DMA 646

  Interface 646

  Loading Mechanism 647

  Other Drive Features 648

How to Reliably Record Optical Discs 648

  Bootable Optical Discs—El Torito 649

  LightScribe and LabelFlash 649

Troubleshooting Optical Drives 649

  Caring for Optical Media 653

  Updating the Firmware in an Optical Drive 654

Chapter 11 Video Hardware 657

Display Adapters and Monitors 657

Video Display Adapters 658

  Video Adapter Types 658

  Integrated Video/Motherboard Chipsets 659

  CPUs with Integrated Video 663

  Intel Processors with Integrated Graphics 664

  AMD Desktop APUs 667

  Video Adapter Components 671

  Identifying the Video and System Chipsets 673

  Video RAM 674

  The DAC 678

Video Display Interfaces 678

  The System Interface 678

 The Display Interface 679

  TV Display Interfaces 695

3D Graphics Accelerators 696

  How 3D Accelerators Work 697

  APIs 700

  Dual-GPU Scene Rendering 704

Monitors 707

  Display Specifications 707

  LCD and LED Technology 716

  Touchscreens 719

  Plasma Display Technology 720

  LCD and DLP Projectors 721

Using Multiple Monitors 722

  Dualview 722

  Homogeneous Adapters 723

  Heterogeneous Adapters 723

Choosing the Best Display Hardware for a Particular Task 723

Video Troubleshooting and Maintenance 724

  Troubleshooting Video Cards and Drivers 725

  Video Drivers 727

  Maintaining Monitors 728

  Testing Monitors 728

  Adjusting Monitors 729

  Bad Pixels 730

  Troubleshooting Monitors 730

  Repairing Monitors 731

Chapter 12 Audio Hardware 733

Audio Hardware Concepts and Terms 734

  The Nature of Sound 734

  Evaluating the Quality of Your Audio Hardware 734

  Sampling 735

Early PC Sound Cards 736

  Limitations of Sound Blaster Pro Compatibility 736

  Microsoft Windows and Audio Support 736

  DirectX and Audio Support Hardware 737

  Core Audio APIs for Windows 737

  3D Gaming Audio Standards 738

  Legacy Audio Support Through Virtualization 740

Audio Hardware Features 740

  Basic Connectors 740

  Audio Signal Processing Methods 743

  Advanced Audio Features 743

  Volume Control 745

  MIDI Support Features 745

  Data Compression 746

  Sound Drivers 747

  Sound Cards for Sound Producers 748

Motherboard Chipsets with Integrated Audio 748

  Intel “Azalia” HD Audio 749

Troubleshooting PC Audio Problems 749

  Sound Card and Onboard Audio Problems 749

Speakers 753

  Speaker Selection Criteria 753

  Theater and Surround Sound Considerations 754

Microphones 755

Chapter 13 External I/O Interfaces 757

Introduction to Input/Output Ports 757

  Serial Versus Parallel 757

  Universal Serial Bus 758

  IEEE 1394 (FireWire or i.LINK) 775

  Hot-Plugging (and Unplugging) 779

Thunderbolt Technology 782

Low-Speed External Connections 784

  Serial Ports 784

  Parallel Ports 789

Chapter 14 Input Devices 795

Keyboards 795

  Enhanced 101-Key Keyboard 795

  103/104-Key Windows Keyboard 796

Keyboard Technology 798

  Keyswitch Design 798

  The Keyboard Interface 804

  Typematic Functions 805

  Keyboard Scan Codes 806

  International Keyboard Layouts 807

  Keyboard/Mouse Interface Connectors 808

  USB Keyboards 810

  Keyboards with Special Features 811

Keyboard Troubleshooting and Repair 811

  Cleaning a Keyboard 812

Keyboard Recommendations 813

Pointing Devices 814

  Mouse Sensitivity 815

  Ball-Type Mice 815

  Optical Mice 815

  Pointing Device Interface Types 817

  Scroll Wheels 819

  Mouse Troubleshooting 821

  Cleaning Your Mouse 821

  Alternative Pointing Devices 821

Touchscreen Technology 826

Wireless Input Devices 827

  Power Management Features of Wireless Input Devices 828

  Supporting Multiple Devices with a Single Transceiver 829

  Troubleshooting Wireless Input Devices 829

Chapter 15 Internet Connectivity 831

Internet Connectivity Trends 831

Broadband Internet Access Types 832

  Cable Internet 832

  Digital Subscriber Line 836

  Wireless Broadband 840

  Cellular Broadband 3G and 4G Services 840

  Satellite Broadband 841

  ISDN 844

  Leased Lines 845

  Comparing High-Speed Internet Access 846

Dial-Up Modems 847

Internet Connection Security 848

  Having a Backup Plan in Case of Service Interruptions 849

  Sharing Your Internet Connection 850

  Routers for Internet Sharing 850

  Modem/Router Status LEDs 851

Chapter 16 Local Area Networking 853

Defining a Network 853

  Types of Networks 854

  Requirements for a Network 855

Client/Server Versus Peer Networks 855

  Client/Server Networks 856

  Peer-to-Peer Networks 857

  Comparing Client/Server and Peer-to-Peer Networks 857

Network Architecture Overview 858

  Wired Ethernet 860

  Wireless Ethernet 862

  Bluetooth 868

Hardware Elements of Your Network 869

  NICs for Wired Ethernet Networks 869

  Network Cables for Wired Ethernet 871

  Wired Network Topologies 880

  Switches for Ethernet Networks 883

  Wireless Ethernet Hardware 887

Network Protocols 892

  IP and TCP/IP 892

  IPX and NetBEUI 893

Other Home Networking Solutions 894

  HomePNA 894

  HomeGrid Forum and G.hn Networking 895

  Power Line Networking 895

Putting Your Network Together 897

  Network Adapters 898

  Cables and Connections Between Computers 899

  Switch/Access Point 899

Chapter 17 Power Supplies 903

The Power Supply 903

Primary Function and Operation 903

  Voltage Rails 904

  The Power Good Signal 906

Power Supply Form Factors 907

  Modern Form Factors 910

Power Switches 925

  ATX and Newer 925

  PC/XT/AT and LPX Power Switches 927

Motherboard Power Connectors 928

  AT/LPX Power Supply Connectors 929

  ATX and ATX12V Motherboard Power Connectors 931

  Backward and Forward Compatibility 944

  Dell Proprietary (Nonstandard) ATX Design 946

Additional Power Connectors 946

  Peripheral Power Connectors 946

  Floppy (Berg) Power Connectors 947

  Serial ATA Power Connectors 948

  PCI Express Auxiliary Graphics Power Connectors 949

Power Supply Specifications 953

  Power Supply Loading 953

  Power Supply Ratings 955

  Other Power Supply Specifications 956

  Power Factor Correction 958

  SLI-Ready and CrossFire/CrossFireX Certifications 960

  Safety Certifications 960

Power-Use Calculations 961

Power Savings 963

  80 Plus 963

  ENERGY STAR 965

  Advanced Configuration and Power Interface 966

Power Cycling 968

Power Supply Troubleshooting 972

  Overloaded Power Supplies 973

  Inadequate Cooling 973

  Using Digital Multimeters 974

  Specialized Test Equipment 977

Power Supply Recommendations 980

  Modular Cables 981

  Sources for Replacement Power Supplies 982

Power-Protection Systems 982

  Surge Suppressors (Protectors) 984

  Network and Phone Line Surge Protectors 984

  Line Conditioners 985

  Backup Power 985

Real-Time Clock/Nonvolatile RAM (CMOS RAM) Batteries 988

  Modern CMOS Batteries 989

  Obsolete or Unique CMOS Batteries 990

  CMOS Battery Troubleshooting 991

Chapter 18 Building or Upgrading Systems 993

System Components 993

  Before You Start: How to Decide What to Build 995

  Case and Power Supply 997

  Processor 998

  Motherboard 999

  Memory 1001

  I/O Ports 1001

  Hard Disk/Solid-State Drives 1003

  Removable Storage 1003

  Input Devices 1004

  Video Card and Display 1004

  Audio Hardware 1005

     Accessories 1005

Hardware and Software Resources 1006

System Assembly and Disassembly 1007

  Assembly Preparation 1007

  Installing the CPU and Heatsink 1011

  Installing Memory Modules 1017

  Mounting the New Motherboard in the Case 1018

  Preparing a Modular Power Supply 1023

  Connecting the Power Supply 1023

  Connecting I/O and Other Cables to the Motherboard 1026

  Installing the Drives 1027

  Installing a Video Card 1031

  Installing Additional Expansion Cards 1033

  Replacing the Cover and Connecting External Cables 1033

System Startup 1033

Installing the OS 1035

Troubleshooting New Installations 1037

Chapter 19  PC Diagnostics, Testing, and Maintenance 1039

PC Diagnostics 1039

Diagnostics Software 1039

  The POST 1040

  Insyde BIOS Diagnostic and Beep Codes 1053

  Peripheral Diagnostics 1053

  Operating System Diagnostics 1053

  Commercial Diagnostics Software 1054

  Free/User-Supported Diagnostics 1055

The Boot Process 1055

  The Hardware Boot Process: Operating System Independent 1056

  The DOS Boot Process 1061

  The Windows 9x/Me Boot Process 1061

  Windows 2000/XP Startup 1061

  Windows Vista/7 Startup 1062

  Windows 8.1/10 Startup 1063

PC Maintenance Tools 1063

  Hand Tools 1064

  Safety 1068

  Test Equipment 1069

  Special Tools for the Enthusiast 1074

Preventive Maintenance 1075

 Active Preventive Maintenance Procedures 1076

  Passive Preventive Maintenance Procedures 1081

Troubleshooting Tips and Techniques 1085

  Repair or Replace? 1086

  Basic Troubleshooting Steps 1086

  Troubleshooting by Replacing Parts 1087

  Troubleshooting by the Bootstrap Approach 1087

  Problems During the POST 1089

  Problems Running Software 1089

  Problems with Adapter Cards 1089

  Top Troubleshooting Problems 1090

9780789756107, TOC, 6/8/2015

 

 

Author

Scott Mueller is the president of Mueller Technical Research (MTR), an international research and corporate training firm. Since 1982, MTR has produced the industry’s most in-depth, accurate, and effective seminars, books, articles, videos, and FAQs covering PC hardware and data recovery. MTR maintains a client list that includes Fortune 500 companies, U.S. and foreign governments,

major software and hardware corporations, as well as PC enthusiasts and entrepreneurs. Scott’s seminars have been presented to several thousands of PC support professionals throughout the world.

 

Scott personally teaches seminars nationwide covering all aspects of PC hardware (including troubleshooting, maintenance, repair, and upgrade), A+ Certification, and data recovery/forensics. He has a knack for making technical topics not only understandable, but entertaining; his classes are never boring! If you have ten or more people to train, Scott can design and present a custom seminar for your organization.

 

Although he has taught classes virtually nonstop since 1982, Scott is best known as the author of the longest-running, most popular, and most comprehensive PC hardware book in the world, Upgrading and Repairing PCs, which has become the core of an entire series of books, including Upgrading and Repairing PCs, Upgrading and Repairing Laptops, and Upgrading and Repairing Windows.

 

Scott’s premiere work, Upgrading and Repairing PCs, has sold more than two million copies, making it by far the most popular and longest-running PC hardware book on the market today. Scott has been featured in Forbes magazine and has written several articles for PC World magazine, Maximum PC magazine, the Scott Mueller Forum, various computer and automotive newsletters, and the Upgrading and Repairing PCs website.

 

Contact MTR directly if you have a unique book, article, or video project in mind or if you want Scott to conduct a custom PC troubleshooting, repair, maintenance, upgrade, or data-recovery seminar tailored for your organization:

 

Mueller Technical Research:

 

Web: www.muellertech.com

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