Exploring the Hospitality Industry, Global Edition

Series
Pearson
Author
John R. Walker  
Publisher
Pearson
Cover
Softcover
Edition
3
Language
English
Total pages
384
Pub.-date
April 2016
ISBN13
9781292102801
ISBN
1292102802
Related Titles


Product detail

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9781292102801
Exploring the Hospitality Industry, Global Edition
80.10 approx. 7-9 days

eBook

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Description

 

For Introduction to Hospitality courses

 

Empower tomorrow’s hospitality leaders with a visually appealing, easy, and engaging introduction to the exciting opportunities in the many varied segments of the industry

 

Exploring the Hospitality Industry helps students advance in their careers by giving them a broad foundation of hospitality industry knowledge presented in a lively, visually appealing manner using engaging features to facilitate the learning process. Less theoretical and more industry-relevant than most texts in the field, it emphasizes the people, companies, and positions that make up the hospitality industry today. Moving beyond just restaurants and hotels to cover all facets and segments of the industry, it includes new growth areas such as event management, meeting planning, cruising, theme parks, and gaming entertainment. The focus on sustainability features case studies on practitioners and corporations that engage and involve reads as they explore the trends in this ever-growing field.

 

Also available with MyHospitalityLab®

MyHospitalityLab not included. Students, if MyHospitalityLab is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN and course ID. MyHospitalityLab should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information.

 

This title is also available with MyHospitalityLab—an online homework, tutorial, and assessment program designed to work with this text to engage students and improve results. Within its structured environment, students practice what they learn, test their understanding, and pursue a personalized study plan that helps them better absorb course material and understand difficult concepts. To help students explore the hospitality industry, MyHospitalityLab includes industry-specific simulations from Hospitality & Tourism Interactive (HTi), and real case studies written by industry leaders.

 

Features

This title is a Pearson Global Edition. The Editorial team at Pearson has worked closely with educators around the world to include content which is especially relevant to students outside the United States.

 

Exploring the Hospitality Industry provides a realistic look at the many varied segments of the hospitality industry with outstanding chapter features that let students:

  • Learn about the skills, challenges, and realities of careers in each segment of the industry through the Career Information features that describe career opportunities along with related Web sites.
  • Explore potential career paths, such as managed services, the beverage industry, club management, gaming, and more through the Career Paths features in each chapter.
  • Gain first-hand knowledge from others involved in the industry.
    • Quotes from other hospitality students and practicing professionals offer personal perspectives about the industry.
      • NEW! New individuals share their stories and career paths in this edition.
    • Corporate profiles provide overviews of leading corporations of excellence.
      • NEW! New corporate profiles such as MGM Resorts, Carnival Cruise Lines, and Bloomin’ Brands, Inc. have been added.
    • “Introducing…” features describe the careers and work of successful industry practitioners.
    • Case studies challenge students to address real-world situations and recommend appropriate action.
  • Identify and analyze the latest trends, issues, and challenges that will have a significant affect on hospitality in the future.
    • NEW! The trends are updated to reflect current directions of the industry.
    • NEW! Updated facts and figures include corporate financial data, sourcing foods locally, cruise forecasts, hotel and lodging data, and more.

Give students learning tools to understand, reinforce, and master course material

  • NEW! Learning outcomes help readers focus on the main points of each chapter and guide student learning of the concepts.
  • Chapter summaries related to the learning outcomes let students review the main points of each chapter.
  • Bold key words and concepts help readers hone in on the various chapter topics.
  • Check your knowledge features encourage students to answer questions relevant to the material covered every few pages.
  • Learning outcome-based and critical thinking review questions related to SCANS (Secretary’s Commission on Achieving Necessary Skills) provide excellent reviews of important aspects of the text.
  • A full Glossary explains the meaning of special words throughout the text.
  • NEW! New review questions, Internet exercises, and activities are included.

Encourage students to take their knowledge of the industry further

  • Internet exercises invite students to visit Web sites for answers to specific, relevant-to-hospitality questions.
  • Apply Your Knowledge questions offer students the chance to see how to use what they’ve learned.

 

Also available with MyHospitalityLab®

MyHospitalityLab not included. Students, if MyHospitalityLab is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN and course ID. MyHospitalityLab should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information.

  • Take students on a fun, realistic tour of hospitality with Hospitality and Tourism Interactive (HTI). HTI is an innovative, interactive application that allows students to explore the exciting world of the hospitality industry in a simulated environment. Through activity-based learning, students can gain practical experience in developing customer service, service quality, and leadership skills.
  • HTI is set in the virtual world of Little Wolfe Island, which features icons/areas for exploration that represent the various sectors/components/categories of the hospitality industry such as lodging, food service, etc. Students will meet characters (avatars) who will share information about their job and their career and give activities to complete. Upon completion of the activities, students are given a score that represents their knowledge of that particular learning objective. Students progress through the characters in each learning module and are rewarded by unlocking new characters and activities.
  • Accompanying multiple-choice questions are easy to assign, automatically feed to the gradebook, and help you track student mastery of learning goals.
  • Improve critical-thinking skills with real-world cases. MyHospitalityLab now features authentic, industry-based cases. Each case is accompanied by questions to spur critical thinking. Assign these for students to complete before coming to class for a grade, or to prepare for a deeper and more meaningful class discussion. Suggested answers for each case are available to instructors to support grading and classroom discussion.
  • Provide tools to help students learn–no matter what their learning styles–with Dynamic Study Modules. Finally, there's a better way to learn! We know not every student learns the same way and at the same rate. Dynamic Study Modules assess performance and activity in real time. They use data and analytics that personalize content to target student strengths and weaknesses. And, because we know today’s students are always on the go, Dynamic Study Modules can be accessed from any computer, tablet, or smartphone!
  • Flip the classroom with Flash Cards and Lecture Note Presentations. To help you flip the classroom, Flash Cards and Lecture Note presentations allow students to learn foundational material before coming to class, freeing up class time to delve into activities and discussions that promote real-world application.
  • Assess student mastery with Chapter Tests. Auto-graded Chapter Tests in MyHospitalityLab assess students’ mastery of chapter learning outcomes, and save instructors time. Additional assessment questions are also available to instructors in the Test Bank.

 

New to this Edition

Exploring the Hospitality Industry, Third Edition, features:

  • Updated trends to reflect current directions of the industry.
  • Updated facts and figures include corporate financial data, sourcing foods locally, cruise forecasts, hotel and lodging data, and more.
  • New individuals share their stories and career paths in this edition.
  • New corporate profiles such as MGM Resorts, Carnival Cruise Lines, and Bloomin’ Brands, Inc. have been added.
  • Learning outcomes help readers focus on the main points of each chapter and guide student learning of the concepts.
  • New review questions, Internet exercises, and activities are included.

 

Also available with MyHospitalityLab®

MyHospitalityLab not included. Students, if MyHospitalityLab is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN and course ID. MyHospitalityLab should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information.

 

  • Accompanying HTi multiple-choice questions are easy to assign, automatically feed to the gradebook, and help you track student mastery of learning goals.
  • HTi activities and Flashcards are mobile-accessible.
  • Improve critical-thinking skills with real-world cases. MyHospitalityLab now features authentic, industry-based cases. Each case is accompanied by questions to spur critical thinking. Assign these for students to complete before coming to class for a grade, or to prepare for a deeper and more meaningful class discussion. Suggested answers for each case are available to instructors to support grading and classroom discussion.

 

Table of Contents

1. Hospitality Spirit

2. Tourism

3. Characteristics of Tourism

4. Lodging

5. Lodging Operations

6. Cruising

7. Restaurants

8. Restaurant Operations

9. Managed Services

10. Beverages

11. Clubs

12. Theme Parks and Attractions

13. Gaming Entertainment

14. Meetings, Conventions, and Expositions

15. Special Events